Your satisfaction is our number one priority, so we make it easy for customers to provide feedback on our work at every stage of every project.

Backed By Our Mission: Summit Technical Solutions strives to be our customers’ first choice for technical support and services by providing innovative solutions with the utmost speed and integrity. We aim to deliver complete customer satisfaction on every project, driven by our values, and our commitment to put our customers first. STS strives for excellence, and maintains an ISO 9001:2008 certification as proof of our dedication to quality services and processes. As company, we are continually practicing responsive solutions, improving our support services and processes to be ahead of the curve and adjusting to the needs of our customers. We offer full service technical solutions, partnering with industry leading companies who uphold similar standards and commitment to innovation, accountability, and excellence.

 

At STS, we always put our customers’ first.

Customer Satisfaction

Our focus on customer satisfaction is part of our mission statement at STS. Our organization has an attitude that compels us to meet or exceed our customer’s needs. This approach applies not only to our first project, but on an ongoing basis.

STREAMS®

Demonstrating STS’s innovative solutions, STS Tracking, Reporting, Evaluation and Analysis Management System (STREAMS®) captures production, quality and productivity metrics, and enables STS employees to make informed decisions.

SeaPort-e

Summit Technical Solutions, LLC, (STS) was selected as a prime contractor under the United States Navy’s SeaPort Enhanced (SeaPort-e) Program on 23 May 2007. SeaPort-e is a contract vehicle designed to provide Navy organizations with Engineering, Technical, Financial, and Program Management support services from qualified contractor companies.

Customer Satisfaction Survey

Summit Technical Solutions, LLC is committed to providing quality services that exceed customer expectations. STS’s commitment to understanding the customer objectives and goals is instrumental in meeting and/or exceeding our customer's requirements.