Our commitment to quality is demonstrated through our ISO 9001:2015 certification, which ensures our consistent delivery of quality service. Guided by these techniques, Summit Technical Solutions (STS) provides a SharePoint based quality program information management system known as QualTrek. This quality information management system tracks all requirements throughout the unique quality lifecycle of the PARCS programs. Ensuring quality assurance processes are followed, QualTrek incorporates key customer requirements into the system structure and workflows to ensures all steps are taken, automating administrative and recurring activities, while collecting, building and maintaining quality data and documents.
QualTrek tracks opportunities for improvements and provides statistical insight to quality data, allowing the Quality Program to track recurring deficiencies or areas in need of improvement. STS SMEs worked closely with key decision makers and department leads in order to develop a custom solution through SharePoint to control quality program tools and documents, tracking necessary activities and updates, collecting and validating various critical authorizations or review steps based on program requirements, and ensuring a secure and efficient management over quality data. QualTrek automates and streamlines repeatable administrative steps, and serves as the principle mechanism and resource for the Quality team to provide oversight, responsibility, and control of quality processes and improvement opportunities. Through this engagement with the primary user base, STS was able to ensure quick adoption of the system with all users.
While developing your QualTrek solution, our team focuses on critical factors affecting the entire user population and process lifecycle to ensure long-term viability or system data, and positive user adoption of the system.
Our developers cooperate with key decision makers to create solutions inclusive of features that enable communication and ensures easy collaboration. Our goal is to deliver user-friendly systems that enable users to accomplish what they need, following strict processes and control requirements.
We do our utmost to ensure stable and error-free performance of our systems. To achieve that, we thoroughly test our solutions to guarantee that it behaves as intended, in compliance with all functional requirements and business needs.
Quality data security is among our highest priorities. We pay particular attention to system organization structures and permissions to allows users to securely work and collaborate within their allowance. We implement group-based permission controls, and sharing restrictions to prevent unintended data-forwarding, and to minimize the risk of data loss.
We're dedicated to systems performance improvements. Our SME's take every consideration when automating processes with QualTrek, working with the users and key decision makers to identify opportunities process improvement. We pay particular attention to process exceptions and deviations to ensure compliance with all project requirements, while working to ensure users can seamless collaborate with the system data.
It is easy to start a proof of concept for your project! Whether you have a clear vision of your quality program system needs or just basic ideas, STS is ready to discuss your concepts, preferences, and quality program requirements. Our team has a thorough processes for requirements discovery. Contact our Business Development team today to find out more!!
Relying on our SharePoint-based solution, all levels of an organizations can remain informed as QualTrek enables improved communication of quality projects through automated notifications, and facilitates internal business processes by leveraging STS proprietary process automation framework. Since 2001, Summit Technical Solutions has delivered smart and cost-effective solutions to help our customers handle their mission challenges successfully. Delivering SharePoint automation, custom system management solutions, and knowledge management solutions we help our federal customers achieve excellence.
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To maintain a competitive advantage, STS teams with the best-in-class large and small businesses to complement our services, and to offer our customers comprehensive, innovative, and responsive solutions.