.

Information

 

Technology

 

Support

 

Services

.

Request More Information

    Your Name (required)

    Your Email (required)

    Your Phone Number (required)

    Subject

    Your Message

    GDPR Agreement:

    I consent to having this website store my submitted information so they can respond to my inquiry.

    Summit Technical Solutions' Information Technology Support Services
    About STS

    Innovative. Responsive. Committed. Summit Technical Solutions is a woman and veteran owned small business headquartered in Colorado Springs, Colorado, with additional office and meeting facilities located in Arlington, Virginia. Our small business agility backed by our large business capabilities enables STS to deliver dedicated solutions and tailored information technology support services.

    Summit Technical Solutions provides industry leading Information Technology (IT) capabilities support such as Cybersecurity, Systems Engineering, and Network Management services. We routinely  perform requirements including life cycle system and software engineering, SIPR/NIPR management, and engineering changes among a variety of services for new and emerging technologies for our valued clients and customers across.

     

    STS currently employs over 120 personnel globally, providing services from IT Infrastructure Maintenance and Emerging Technologies, to Space Situational Awareness for legacy ground radar systems.

    The STS Team

    Ed Mendones

    Director of Strategic Systems

    Ed Mendones
    Director of Strategic Systems
    Email: emendones@sts-llc.com

    OUR PORTFOLIO OF IT SERVICES INCLUDES:

    • Scripting, testing, and implementing new applications
    • Troubleshooting
    • Maintenance and manufacture updates to existing software and firmware
    • Imaging
    • Electronic document management and maintenance of documentation for systems
    • Communications network sustainment and enhancement
    • System software maintenance
    • Systems conversion, maintenance, and transition
    • Information architecture conformity and enhancements
    • Local and wide area networking interfaces
    Information Technology Infrastructure Operations, Maintenance & Sustainment (OM&S)

    STS has performed comprehensive IT Infrastructure OM&S for over a decade. This includes command level enterprise and fundamental IT support, unified communications, network and systems administration, audio/visual information support, and cybersecurity operations. Our security cleared team of professionals provide cyber and network infrastructure technical support and user operational support at multiple locations throughout CONUS and OCONUS. This includes hardware and software configuration management, integration, installation, testing, operating and maintaining equipment and systems, and managing broad user needs across the network to ensure continuous computer operations.

    Customer Benefits: A Legacy Of Technology Support and Modernization

    As a Prime contractor for SMDC/ARSTRAT, STS is currently fulfilling a continuing requirement for operation, maintenance, development, implementation and integration of technology enhancements for its Command Information Management System.

     

    Recently, STS virtualized and migrated a customer’s SharePoint site due to failing hardware, an outdated operating system and unsupported software configurations. This initiative not only improved performance of the SharePoint site, but also facilitated subsequent development of an effective backup solution for data retention and processing. Today, the new system runs smoothly, built on modern architecture which is best suited for future maintenance, migrations and upgrades.

    Relevant Experience

    Information Technology

    Through a combination of strategies, processes, and technology, our team of experts builds and maintains IT networks/systems, providing support for our customers in a low cost capital investment environment, all without compromising security, reliability nor speed of service.

    Systems Engineering Services

    STS delivers responsive Systems Engineering services to tackle the largest and most complex program engineering systems. We effectively identify and implement work-processes, optimization methods, and risk management tools to improve project efficiency.

    More IT Support Services & Customer Benefits

    Cybersecurity Service Provider (CSSP)

    As the alternate G6 Information System Security Officer for SMDC/ARSTRAT on CIMS-III, our team installs anti-virus definitions/updates on all user system, keeping operators informed of current cyber settings and status in order to ensure network security, availability and integrity.

     

    Our team supports incident response management and mitigation includes, but is not limited to:

    • Possible Security Breaches (unclassified and classified)
    • Intrusion Attempts
    • Unauthorized Data Access
    • Remedial Action recommendations

    Given the criticality of this task, STS ensures all personnel have expert knowledge of systems, equipment, and best practices to support all requirements independently as required.

    PARCS RADAR Compound

    System Availability

    STS supports the U.S. Air Force’s Perimeter Aquisition Radar Attack Characterization System (PARCS) contract as the sole Prime contractor. STS personnel provide 24x7x365 OM&S support for this mission critical Space Surveillance weapon system including:

    • IT Equipment Management
    • Mission Computer Maintenance
    • Network Administration
    • Systems Administration
    • Cybersecurity
    • Communications, and all O&M support of the system

    We also provide Security Information and Event Manager Subsystem (SIEMS) operations, maintenance, monitoring and 24/7 on-scene annunciator alarm response for the PARCS Mission Data Processor (PMDP) SIEMS system. We perform daily log monitoring to detect low-level alerts and other alerts, and taking action when necessary.  SIEMS is connected to the mission system providing automated, continuous on-line monitoring and audit trail to immediately alert personnel of any unusual or inappropriate activity with potential Information Assurance (IA) implications, and with a user configurable capability to automatically disable the system if serious IA violations are detected.

    Global connectivity is just one of Summit technical solution's specialties

    Network Architecture and Engineering Support

    Summit Technical Solutions is a prime contractor on the Space and Missile Defense Command Advisory and Assistance Services (SMDA2S) contract. In support of an SMDA2S Task Order, STS personnel provided services to the Army G-3/5/7 for Command and Warfighter requirements including architecture integration and governance and Information Management (IM). STS personnel were also responsible for providing support to the Army’s Network Integration Evaluations (NIE) to integrate and rapidly progress the Army’s tactical network. STS SME’s worked with multiple organizations to integrate, evaluate, and assess potential networked and non-networked capabilities in a robust operational environment to determine whether they performed as required, conformed to the network architecture and remained interoperable with existing systems. Our team of professionals provided subject matter expertise and inputs for key Directorate decision forums and provided comprehensive architecture related expertise to support and integrate the placement of systems and scenario designs.

    Join Our Team

    Are you our next great hire? Apply online today.

    Partner with STS

    Explore our teaming opportunities.