VAST Services

STS proprietary Variable Automated Service Tools (VAST) services standardize procedures, modernizes administration, and systemically organizes data within a secure architecture.

 

STS is invested in digital business transformations through the implementation of software and automation. Customizing this architecture doesn’t have to be complicated nor costly. Our VAST services can support your organization in ideating a solution, leveraging commercial-off-the-shelf tools that will optimize and simplify processes. Furthermore, we can assist in deploying this new technology and facilitate organization-wide adoption of the improved process.

 

Through our VAST services, STS has engineered a suite of information management tools, and actively maintain comprehensive IT/Digital workspaces for our customers. Our process begins with the VAST supports the ideation and delivery of customized solutions to automate tasks, reduce process redundancy, streamline communication, and securely deliver and store data for our government customers.

VAST PRODUCT PORTFOLIO

TASK - Ticket Automated Service Keeper

As the prime contractor on the Command Information Management Systems III (CIMS-III) IDIQ Contract, Summit Technical Solutions (STS) has provided exceptional program management,  project administration, and information oversight of in support of information systems and infrastructure project administration for Space and Missile Defense Command across multiple task orders. We accomplished this by leveraging TASK, the STS Proprietary SharePoint-based framework for initiating, tracking, and managing service requests (SRs).

 

STS worked closely with key decision makers and task leads in order to develop a custom SR process controlled through SharePoint in order to track necessary changes and updates, collect and validate various critical authorizations based on SR criteria, and ensure efficient ordering and administrative services are provided for work requests. TASK automates and streamlines oversight of information systems and infrastructure project administration and serves as the principle mechanism for the Government to initiate Service Requests, obtain Cost Proposals/Quotes, grant authority, and confirm services and products met expectations.

“Having captured all critical stop and functional data points associated with acquisition and systems engineering efforts, the SharePoint Administrator’s keen attention to detail and technical mastery, seamlessly amalgamate Governmental and contractual mandated procedures into a lineal, easy to use, go/no-go application.” - CIMS-III COR
TASK Capabilities

WE PRIORITIZE VITAL COMPONENTS OF YOUR SPECIFIC PROCESS AND TASK SYSTEM

 

While developing your TASK solution, our team focuses on critical factors affecting the entire user population to ensure long-term viability and positive user adoption of the system.

Flawless Performance. 24/7 Support.

We do our utmost to ensure stable and error-free performance of our systems. To achieve that, we thoroughly test our solutions to guarantee that it behaves as intended, in compliance with all functional requirements and business needs.

Secure self-service and collaboration.

TASK data security is among our highest priorities. We pay a particular attention to portal organization structures and permissions to allows users to securely work and collaborate on the portal within their lane. We implement security controls to prevent unintended data-sharing, and to minimize the risk of data loss.

Customizable & Process Improvements

We're dedicated to systems performance improvements. Our SME's take every consideration when automating processes with TASK, working with the users and key decision makers to identify opportunities for consideration. We pay particular attention to process exceptions and deviations to ensure compliance with all project requirements, while working to ensure users can seamless collaborate on the portal.

Process Driven.

Our developers cooperate with key decision makers to create solutions inclusive of features that enable communication and ensures easy collaboration. Our goal is to deliver user-friendly systems that enable users to accomplish what they need, following strict processes and control requirements.

Let’s Start Our Cooperation with a Proof of Concept

As part of our IT services, STS integrates TASK to standardize repeatable processes, provide consistent and secure data storage, document management, and more!

 

It is easy to start a proof of concept for your project. Whether you have a clear vision of your future solution or just basic ideas, STS is ready to discuss your concepts, preferences, and business requirements, and have thorough processes for discovery – contact our Business Development team today to find out more!!

 

Relying on our SharePoint-based solution, organizations can remain informed, as TASK enables improved communication of projects through automated notifications, custom updates, and facilitates internal business processes by leveraging STS proprietary process automation framework. Since 2001, Summit Technical Solutions delivers smart and cost-effective solutions to help companies handle challenges successfully. Delivering SharePoint document and workflow management solutions, knowledge and innovation management solutions, we help our federal customers achieve excellence.

QualTrek - Tracking the Journey to Quality Improvement

Our commitment to quality is demonstrated through our ISO 9001:2015 certification, which ensures our consistent delivery of quality service. Guided by these techniques, Summit Technical Solutions (STS) provides a SharePoint based quality program information management system known as QualTrek. This quality information management system tracks all requirements throughout the unique quality lifecycle of the PARCS programs. Ensuring quality assurance processes are followed, QualTrek incorporates key customer requirements into the system structure and workflows to ensures all steps are taken, automating administrative and recurring activities, while collecting, building and maintaining quality data and documents. 

 

QualTrek tracks opportunities for improvements and provides statistical insight to quality data, allowing the Quality Program to track recurring deficiencies or areas in need of improvement. STS SMEs worked closely with key decision makers and department leads in order to develop a custom solution through SharePoint to control quality program tools and documents, tracking necessary activities and updates, collecting and validating various critical authorizations or review steps based on program requirements, and ensuring a secure and efficient management over quality data. QualTrek automates and streamlines repeatable administrative steps, and serves as the principle mechanism and resource for the Quality team to provide oversight, responsibility, and control of quality processes and improvement opportunities. Through this engagement with the primary user base, STS was able to ensure quick adoption of the system with all users.

WE PRIORITIZE VITAL COMPONENTS OF YOUR SPECIFIC QUALITY PROCESSES AND QUALTREK SYSTEM

 

While developing your QualTrek solution, our team focuses on critical factors affecting the entire user population and process lifecycle to ensure long-term viability or system data, and positive user adoption of the system.

Process Driven.

Our developers cooperate with key decision makers to create solutions inclusive of features that enable communication and ensures easy collaboration. Our goal is to deliver user-friendly systems that enable users to accomplish what they need, following strict processes and control requirements.

Flawless Performance. 24/7 Support.

We do our utmost to ensure stable and error-free performance of our systems. To achieve that, we thoroughly test our solutions to guarantee that it behaves as intended, in compliance with all functional requirements and business needs.

Secure self-service and collaboration.

Quality data security is among our highest priorities. We pay particular attention to system organization structures and permissions to allows users to securely work and collaborate within their allowance. We implement group-based permission controls, and sharing restrictions to prevent unintended data-forwarding, and to minimize the risk of data loss.

Customizable & Process Improvements

We're dedicated to systems performance improvements. Our SME's take every consideration when automating processes with QualTrek, working with the users and key decision makers to identify opportunities process improvement. We pay particular attention to process exceptions and deviations to ensure compliance with all project requirements, while working to ensure users can seamless collaborate with the system data.

Mandatory Reporting Web/Mobile Application

Mandatory Reporting for Cleared Employees - Internal Reporting Application

32 CFR Part 117 Section 117.8, Security Executive Agent Directive -3 (SEAD-3), and DCSA ISL 2021-02 establish reporting requirements for all individuals who have a security clearance or hold a sensitive position. Cleared individuals shall report to their FSO any planned or actual involvement in a variety of required activities prior to participation in such activities or otherwise as soon as possible following the start of their involvement.

 

Summit Technical Solutions developed an app for that!

 

In order to meet these new requirements for our own workforce, our team developed a mobile/web application for the purpose of securely collection reports for the various new and existing requirements, automating notifications to security personnel, allowing employees and FSO alike to track reporting and after-actions within a secure environment.

WE PRIORITIZE SECURE DELIVERY OF DATA, WHILE ENSURING EASY OF USE

This existing solution meets the FAR requirement for timely disclosure for reporting violations, ensuring submissions are securely reported, and safely accessed. Ensuring ease of use for an entire user population, this process ensures long-term viability, and positive user adoption.

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